In this article, you’ll find the answers to all billing questions you may have regarding your Sortlist usage:
How much will I have to pay for my Sortlist plan?
What is the difference between visibility and opportunity consumption?
How to edit my billing information?
Where can I find my invoice?
How can I request a refund?
How can I cancel my plan?
Not finding the answer you’re looking for? Don’t hesitate to contact us directly via the chat, and we’ll come back to you promptly!
How much will I have to pay for my Sortlist plan?
Using Sortlist starts at 99€ / month if you pay annually and at 149€ / month if you pay monthly. In both cases, an annual commitment is required.
We always recommend to pay annually, as it allows you to save 34% on your subscription.
You then have the possibility to activate your visibility and opportunity modules by defining a monthly budget you are willing to invest. The way you’re consuming this budget, which can be increased or decreased at any time, will impact the amount of your invoice.
Average visibility and opportunity prices are discussed later in this article.
What is the difference between visibility and opportunity consumption?
Your visibility and opportunity budget won’t be consumed in the same way.
With the visibility module, you pay per click to your profile from our directories, search, and homepage. This means you only pay for the visibility you’re actually getting.
As mentioned above, you can always decide to increase or decrease your maximum monthly budget from one month to another. You stay in control of your expenditure, as you will never be invoiced more than the maximum monthly budget you’ve set.
What happens when your visibility budget is fully consumed? You are removed from our sponsored listing. It means the amount of directories where you can be found is limited and your ranking is affected negatively.
On the other side, with the opportunity module, you pay every time you apply to an opportunity. You can see the price of each opportunity before you apply to it, which will be deducted from your budget. As per the visibility module, you stay in control of your total spending by defining a maximum monthly budget based on your objectives and capacity to take on new business. You will never be invoiced more than that.
Declining an opportunity is, of course, free.
How much does an opportunity cost?
The price of an opportunity will vary from one opportunity to another. Several factors can influence the price of each opportunity you’ll receive:
the client’s budget,
the client's location,
the size and reputation of the client’s company,
the verification-level done by Sortlist,
the maturity of the project,
the media budget,
And other factors (ex. engagement of the client, completion of the briefing, your agency relevancy for that opportunity, ...).
The price of the opportunity will also depend on how well you are matching with the client's needs. Indeed, the more you match with a client’s project, the less you will have to pay to apply to it.
For example:
You have an office in the client’s city?
You have experience in their industry?
You’ve won similar projects in the past on Sortlist?
Then the opportunity will be cheaper for you, compared to competitors not matching with the client’s needs as well as you do.
Invoices are automatically sent at the end of each month based on your exact consumption.
So if you added €1000 to your Opportunity Module, but only applied to opportunities amounting to €500 in value, you will be invoiced for €500 and €500 will remain in your account to spend on opportunities going forwards.
Read our dedicated article to learn more about opportunities pricing.
How much does visibility cost?
Visibility on Sortlist follows the same philosophy as Google Adwords, with a cost per click varying based on competition and giving preference to relevant results to improve user experience and conversion.
In other words, cost per click (CPC) varies from one page to another depending on:
The market baseline (taken from Google Ads),
Your relevance to the page (the more relevant, the lower the price)
The competition (the higher the competition, the higher the price).
CPC prices on Sortlist start at €0.5 and can go up to €10 in very competitive markets.
Just like the opportunity module, invoices are automatically sent at the end of each billing period based on your actual consumption. That is to say: the actual number of clicks on your profile.
So if you added €1000 to your visibility module, but only received clicks amounting to €500 in value, you will be invoiced for €500 and €500 will remain in your account to spend going forwards.
How to edit my billing information?
To edit your billing information, follow these steps:
Go to your Sortlist dashboard,
Click on the arrow next to your agency's name,
Click on Billing,
Go to the Billing Information section.
You'll then be able to update all your billing information:
Payment method,
Company name,
First name,
Last name,
Phone number,
Credit card number and expiry date,
Address,
VAT number.
Where can I find my invoice?
Your invoices are available on your Sortlist dashboard.
To see them, proceed as follow:
Click on the arrow next to your agency's name,
Click on "Billing",
Click on "See more" in the "Subscriptions" box.
You'll then be able to see all your invoices and to download them.
How can I request a refund?
To learn how to request an opportunity credit refund, read our dedicated step-by-step guide.
How can I cancel my plan?
If you want to cancel your plan, simply follow these steps:
Click on the arrow next to your agency's name,
Click on "Plans & Modules",
Click on the three dots in the "Sortlist+" box,
Click on “Cancel my plan”.
We’ll be sad to see you go! Make sure to let us know what went wrong, as it will help us improve our product and the experience we provide our members.
Any other questions regarding the way billing works on Sortlist? Contact us directly via the chat, and we’ll come back to you promptly with an answer.