"Visibility consumption" is the charge for clicks to your profile from your visibility campaigns during a billing period. It is not a separate product and not a new subscription. It appears whenever a campaign was running and received clicks.
How the amount is worked out
You pay per click to your profile. Each click has its own cost, and the invoice total is the sum of the clicks your campaigns received during the period. Clicks from directory pages cost more or less depending on the page and how many agencies compete on it.
Consumption is recorded daily, so the invoice reflects the clicks you actually received rather than an estimate.
Why it appears when you have not bought anything new
The monthly budget you set on a campaign is a spending limit, not a prepayment. You are never charged upfront, and no money is set aside in advance. The budget caps what a campaign can spend in a month, and the invoice bills what it actually spent.
Credits are used first
1 credit is worth 1 euro. If your account holds credits, consumption is taken from those first. Anything the credits do not cover is charged to your payment method and appears on your invoice.
This also means consumption carries on once your credits are used up. For as long as a campaign is running, it keeps receiving clicks, and those clicks are charged.
To stop consumption, pause or archive the campaign.
Where to check
Open Plan & Billing to see your invoices and the amount charged for each period.
If the amount does not look right
Send us your invoice number to hello@sortlist.com, and we will go through the clicks behind it with you.