Sortlist Credit Policy
If after sending your first message and trying to call the client several times you were not able to interact with him within the first 14 business days, (in other words, if you had no interaction with the client using any means within 14 business days) we’ll credit the administrative fee to your Sortlist account.
You'll be able to use this credit amount to accept another opportunity.
Please find here some best practices in order to get in touch with the client: https://intercom.help/sortlist/agencies/getting-hired/how-to-get-hired-best-practice-on-how-to-close-a-deal
We want to make sure Sortlist is a good investment to you, so please contact us if you have any questions about our refund policy - email@example.com